Privacy policy

Effective Date: 28-04-2025

Welcome to zuup.com (“we”, “our”, “us”, or “ZUUP”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

· Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or register on our website.

· Device Information: IP address, browser type, device type, and how you interact with our site (through cookies and similar technologies).

· Order Information: Purchase history, preferences, and feedback related to your shopping experience.

· Communication Data: Information you provide when you contact our customer service team, subscribe to newsletters, or participate in surveys or promotions.

2. How We Use Your Information

We use your information to:

· Process and fulfill your orders.

· Communicate with you about your order, account, or customer service inquiries.

· Send promotional emails, offers, and updates (only if you opt-in).

· Improve our website, products, and services based on your feedback and interactions.

· Detect and prevent fraud or other illegal activities.

· Personalize your shopping experience.

3. Sharing Your Information

We may share your information with:

· Service Providers: Shipping companies, payment processors, marketing agencies, and other third parties who help us operate our business.

· Legal Requirements: If required by law or to protect our rights, property, or safety.

· Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

· Understand how you use our website.

· Improve website performance and user experience.

· Offer targeted advertisements based on your browsing behavior.

You can manage or disable cookies through your browser settings, but this may impact your experience on our site.

5. Data Security

We take reasonable measures to protect your information through physical, technical, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

· Access, update, or delete your personal information.

· Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

· Request information about how we process your data.

To exercise any of these rights, please contact us at [customercare@zuupstores.com].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. Please review their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the effective date. 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: customercare@zuupstores.com
Phone: 18001200141