Terms of service
Effective Date: 28-04-2025
Welcome to zuup.com ("Website", "we", "us", or "our"). Please read these Terms and Conditions ("Terms") carefully before using our Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Use of Our Website
You agree to use this Website for lawful purposes only. You must not:
· Violate any applicable laws or regulations.
· Infringe upon the rights of others.
· Distribute harmful or malicious content such as viruses.
· Attempt unauthorized access to our systems.
We reserve the right to terminate or restrict your access to the Website if we believe you have violated these Terms.
2. Products and Orders
· All products listed on zuup.com are subject to availability.
· We reserve the right to modify or discontinue products without prior notice.
· Pricing and descriptions of products are subject to change at our sole discretion.
By placing an order, you agree to provide current, complete, and accurate purchase and account information.
3. Payment
We accept a variety of secure payment methods listed at checkout. By providing your payment information, you authorize us to charge the total order amount.
All transactions are subject to verification and approval before final processing.
4. Shipping and Delivery
Shipping times and charges are mentioned at checkout. We strive to deliver within the estimated timelines; however, delays may occasionally occur due to unforeseen circumstances.
5. Returns and Refunds
We offer easy returns in accordance with our Returns Policy. Products must be returned in their original condition with all tags intact. Refunds are processed after inspection of the returned item(s).
Please review our Returns Policy for complete details.
6. Intellectual Property
All content on zuup.com — including images, graphics, logos, text, product designs, and software — is the property of ZUUP or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any part of the Website without prior written consent.
7. User Accounts
When you create an account with us, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
8. Limitation of Liability
ZUUP shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or any products purchased through it.
Our maximum liability to you for any claims will not exceed the amount you paid for the product(s).
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
You access these websites at your own risk.
10. Changes to Terms
We may update or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes your acceptance of the updated Terms.
We encourage you to review this page periodically.
11. Governing Law
These Terms and any disputes arising out of your use of the Website shall be governed by and construed in accordance with the laws of India.
12. Contact Us
For any questions about these Terms or any other inquiries, you can contact us at:
Email: customercare@zuupstores.com
Phone: 18001200141